Welcome to Genrate.ai. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website, app, or services. By accessing or using any of our platforms, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
Personal Information: We collect personal information that you provide directly, such as your name, email address, phone number, and company details when you use our services.
Third-Party Integrations: When you choose to connect third-party services (such as calendars, CRM tools, or social platforms) to Genrate.ai, we may collect data from those services to enhance the functionality of our platform.
Google Account Data:
Profile Information: Your name, email address, language preference, and profile picture.
Calendar Data: Any calendars that your Google account has access to, including information about calendar events and attendees (such as event titles, dates and times, locations, descriptions, and attendee information).
Usage Data: We automatically collect information about how our website and app are accessed and used, such as IP addresses, device identifiers, browser types, operating systems, and the features you interact with.
2. How We Use Your Information
We use the information collected to:
Provide and Maintain Our Services: Using your data to deliver the services you have requested.
Present Relevant Notifications: We use your calendar data to present you with relevant notifications about your events.
Personalize Your Experience: Tailoring content and features to your preferences.
Integrate with Third-Party Services: Synchronizing data from integrations like Google Calendar to enhance functionality.
Analyze User Behavior: Improving and developing new features based on user interactions.
Communicate with You: Sending updates, notifications, and other information related to your use of the platform.
Ensure Security: Monitoring for fraudulent or unauthorized activity and protecting the integrity of our services.
3. Data from Google APIs
We comply with Google's API Services User Data Policy, including the Limited Use requirements.
Limited Use: We use data from Google APIs only to provide or improve user-facing features that are prominent in the requesting application's user interface. We do not use or transfer this data for serving ads, including retargeting, personalized, or interest-based advertising.
Data Sharing: We do not share or disclose your data from Google APIs to unauthorized third parties unless necessary to provide the services you've requested or as required by law.
Human Review: We do not allow humans to read the data obtained through Google APIs unless we have your affirmative agreement, it is necessary for security purposes, to comply with applicable law, or for the application's internal operations.
Data Retention: We retain data obtained from Google APIs only as long as necessary to provide the requested services or meet legal obligations.
4. Data Retention and Deletion
We retain your personal information and any data from third-party integrations for as long as necessary to provide the services or comply with legal obligations.
Retention Period: Data obtained via Google APIs is retained for up to six (6) months unless a longer retention period is required or permitted by law.
Deletion Requests: If you wish to delete your data, including any data collected through Google services, you may request deletion at any time by contacting support@genrate.ai. We will process your request within a reasonable timeframe, typically within 30 days.
Revoking Access: You may revoke Genrate.ai's access to your Google data at any time via your Google Account settings.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our services.
Cookies: Small data files stored on your device that help us remember your preferences and understand how you interact with our services.
Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features.
6. Data Security
We employ commercially reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Encryption: We use encryption protocols to protect your data during transmission and storage.
Security Measures: We implement security procedures to safeguard your information, including physical, electronic, and managerial procedures.
No Absolute Security: However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have rights under data protection laws, including:
Access: The right to request copies of your personal data.
Rectification: The right to request corrections to inaccurate or incomplete data.
Erasure: The right to request deletion of your data, subject to certain conditions.
Restriction: The right to restrict how your data is processed.
Portability: The right to request the transfer of your data to another service provider.
Objection: The right to object to certain types of data processing.
To exercise any of these rights, contact us at support@genrate.ai. We will respond within one month.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Notification of Changes: Any changes will be posted on this page, and significant updates will be communicated via email.
Effective Date: The effective date of the current Privacy Policy is indicated at the top of this document.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@genrate.ai
LinkedIn: Genrate.ai LinkedIn Page